At Stellar, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our resume optimization platform.
By using our service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, upload your resume, or contact us for support. This includes your name, email address, professional information, and resume content.
Usage Information
We automatically collect information about how you use our service, including your interactions with our platform, the pages you visit, and the features you use.
Device Information
We collect information about the device you use to access our service, including IP address, browser type, operating system, and device identifiers.
How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our resume optimization services, including analyzing your resume and providing personalized recommendations.
Communication
We use your contact information to send you service-related communications, updates about our platform, and respond to your inquiries.
Analytics and Improvement
We analyze usage patterns to improve our service, develop new features, and enhance user experience.
Information Sharing
No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for their commercial purposes.
Service Providers
We may share your information with trusted service providers who assist us in operating our platform, subject to strict confidentiality agreements.
Legal Requirements
We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users or others.
Data Security
Encryption
All data transmission is encrypted using industry-standard SSL/TLS protocols. Your resume data is encrypted at rest using AES-256 encryption.
Access Controls
We implement strict access controls and authentication measures to ensure only authorized personnel can access your data.
Regular Security Audits
We conduct regular security assessments and maintain SOC 2 compliance to ensure the highest security standards.
Your Rights
Access and Portability
You have the right to access your personal data and request a copy of the information we hold about you.
Correction
You can update or correct your personal information at any time through your account settings.
Deletion
You can request deletion of your account and associated data. Some information may be retained as required by law.
Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@stellar.com
Address: 123 Tech Street, Suite 400, San Francisco, CA 94105
Phone: +1 (555) 123-4567